Data Protection Compliant

Privacy and Data Protection

Hydronyx takes data privacy seriously, implementing stringent security measures to safeguard user information in compliance with Swiss regulations and international standards.

2026-01-22
Hydronyx AG
info@hydronyx.pro
Via Lucomagno 65, 6715 Acquarossa, Switzerland
6 Privacy Sections
8 User Rights
365 Review Period (days)
Illustration of data security and privacy protection by Hydronyx

Key Definitions

This section clarifies terminology used within our privacy policy to assist your understanding.

Any information relating to an identified or identifiable individual, including but not limited to names, contact details, or device identifiers connected to Hydronyx AI smart home devices.
Any operation performed on personal data, such as collection, recording, storage, adaptation, retrieval, consultation, use, or disclosure by Hydronyx.
An individual who uses Hydronyx’s AI-powered smart home devices and services, residing or located in Switzerland.
The smart home products and AI-powered functionalities provided by Hydronyx, accessible through hydronyx.pro and related applications.
Small data files stored on a user’s device to improve service functionality, session management, and user preferences recognition.

Data Collection Practices

Hydronyx collects certain categories of data to optimize your smart home experience, while respecting privacy and legal standards.

User-Provided Data

Data you voluntarily supply through interactions with Hydronyx devices or services may include:

  • Registration details such as name and email address.
  • Home address and installation location information within Switzerland.
  • Account credentials and preferences relevant to your smart home setup.
  • Feedback, support requests, and communications with Hydronyx.
  • Usage settings configured via Hydronyx apps or devices.
  • Consent or authorization related to data processing choices.

Automatically Collected Data

Certain data is gathered automatically to improve service functionality and security, including:

  • Device type and model information for compatibility optimization.
  • IP addresses and connection details when accessing Hydronyx services.
  • Operational metrics such as device performance and error reports.
  • Interaction logs with AI features to tailor user experience.
  • Cookies and similar tracking technologies used on hydronyx.pro.
  • Location data limited to coarse positioning required for device functionality.

Third-party Data Sources

Hydronyx may receive information from trusted partners to support the services:

  • Device manufacturers supplying hardware specifications.
  • Service providers assisting with analytics and security monitoring.
  • Compliance partners ensuring data regulations adherence.

Purposes of Data Processing

Data collected via Hydronyx devices and services are used to:

  • Provide and maintain smart home functionalities integrated with AI capabilities.
  • Personalize user experience based on preferences and interaction data.
  • Improve product performance through usage analytics and diagnostics.
  • Ensure security and protect devices against unauthorized access.
  • Communicate updates, support information, and service notifications.
  • Comply with legal obligations applicable within Swiss jurisdiction.
  • Conduct research to enhance AI features in smart home technology responsibly.
  • Manage user accounts and facilitate service administration efficiently.
Illustration of AI-powered smart home devices in modern Swiss home

Legal Bases for Processing

Hydronyx processes personal data based on the following lawful grounds:

  • Consent provided explicitly by users for specific data uses.
  • Performance of a contract, such as delivering smart home services requested by the user.
  • Compliance with legal obligations under Swiss data protection law.
  • Legitimate interests pursued by Hydronyx, balanced against user privacy.

Data Security Measures

Hydronyx implements robust technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Security protocols are regularly reviewed and updated to address emerging threats and maintain compliance with Swiss regulations.

  • Encryption of sensitive data both at rest and in transit using up-to-date standards.
  • Access controls limiting data access to authorized personnel only.
  • Routine security audits and vulnerability assessments to ensure system integrity.

Cookie Usage

Hydronyx uses cookies to enhance navigation on hydronyx.pro and improve your interaction with our smart home services.

We employ essential cookies for site functionality and analytical cookies to understand usage patterns without identifying individual users.

Categories include necessary, performance, and preference cookies deployed depending on the service context.

Users can manage or disable cookies through their browser settings or by using available controls within our site interface.

Learn more about our cookie policy here.

Data Sharing and Disclosure

Hydronyx shares personal data only with entities essential to service delivery and compliance:

  • Service providers contracted to support device maintenance and cloud services.
  • Legal authorities when required by Swiss laws or regulatory requests.
  • Affiliated companies operating within the Hydronyx group for operational purposes.
  • Security partners assisting in fraud prevention and cyber threat analysis.
  • Analytics firms under strict confidentiality agreements.
  • Entities involved in mergers, acquisitions, or asset transfers in line with privacy commitments.

International Data Transfers

Hydronyx operates primarily within Switzerland; however, some data may be transferred to countries with differing data protection standards. Such transfers occur only with adequate safeguards in place to ensure an equivalent level of data protection aligned with Swiss legal requirements.

Safeguards include standard contractual clauses approved by Swiss authorities and strict internal policies governing data access and management.

Data Retention Policy

Hydronyx retains personal data only for as long as necessary to fulfill service purposes or comply with legal obligations.

Account information is stored for the duration of your service agreement and subsequently deleted or anonymized after account closure.

Communications and support interactions are stored securely for a limited period to ensure service quality and resolve issues.

System logs and diagnostic information are retained for a fixed term to monitor security and operational health, then purged routinely.

Upon request or expiration of retention periods, personal data is deleted or rendered anonymous, except where retention is mandated by law.

Your Data Protection Rights

As a user of Hydronyx AI-powered smart home devices, you have the following rights concerning your personal data:

  • Right to access and receive a copy of your personal information held by Hydronyx.
  • Right to rectification of inaccuracies or incomplete data.
  • Right to request restriction of processing under certain conditions.
  • Right to object to certain types of processing, including profiling.
  • Right to data portability to receive your data in a structured, commonly used format.
  • Right to withdraw consent for processing where applicable.
  • Right to lodge a complaint with Swiss data protection authorities regarding data handling.
  • Right to be informed about automated decision-making processes impacting you.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact Hydronyx at Via Lucomagno 65, 6715 Acquarossa, Switzerland or via email through the official hydronyx.pro contact page.

info@hydronyx.pro

We aim to respond to your request within 30 days in compliance with applicable data protection laws.

GDPR Compliance

Although primarily operating within Switzerland, Hydronyx respects data protection principles influenced by the EU General Data Protection Regulation (GDPR) where applicable.

  • We uphold lawful, transparent data processing with user consent and legitimate interest bases.
  • Users are empowered with rights such as access, correction, erasure, and data portability consistent with GDPR standards.
  • Hydronyx maintains records of processing activities and regularly reviews privacy policies to reflect compliance efforts.
  • We ensure that personal data is processed lawfully, fairly, and transparently in accordance with GDPR requirements.
  • Users have the right to access, rectify, or erase their personal information processed by Hydronyx.
  • Data portability and restriction rights are supported to enhance user control over personal data within our smart home ecosystem.

For data protection matters, users may contact the Swiss Federal Data Protection and Information Commissioner.

Marketing Communications Preferences

Hydronyx may send marketing information related to AI-powered smart home products and updates, respecting user preferences and subscription status.

Users can unsubscribe from marketing communications at any time via the link in the email footer or by contacting Hydronyx support.

Graphic illustrating privacy policy updates

Privacy Information for Children

Hydronyx products are designed for adult users; we do not deliberately collect data from children under the age of 16 without parental consent.

Links to Third-party Services

Our website and smart home devices may contain links to external providers. Hydronyx is not responsible for the privacy practices of these third parties.

Changes to This Privacy Notice

Hydronyx may update its privacy policy to reflect changes in legal requirements or business practices; users will be notified accordingly.